{"id":17,"date":"2025-08-14T01:20:59","date_gmt":"2025-08-14T01:20:59","guid":{"rendered":"https:\/\/green-penguin-944113.hostingersite.com\/?page_id=17"},"modified":"2025-10-24T09:25:54","modified_gmt":"2025-10-24T09:25:54","slug":"faqs","status":"publish","type":"page","link":"https:\/\/crossrim.com\/fr\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Questions fr\u00e9quemment pos\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Quels sont les d\u00e9lais respectifs de personnalisation, de production, d'exp\u00e9dition et de livraison ?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
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Nos jeux de roues et nos jantes sont des produits sur mesure. Il faut compter environ 20 jours entre le moment o\u00f9 vous confirmez votre commande et l'ach\u00e8vement de la production et de l'exp\u00e9dition. Si nos produits en stock correspondent exactement \u00e0 la configuration de votre commande, nous les exp\u00e9dions dans les 3 jours ouvrables. Le d\u00e9lai de livraison varie en fonction de l'adresse de livraison : UPS prend g\u00e9n\u00e9ralement de 4 \u00e0 9 jours ouvrables, et DPD (Duty-Paid Door-to-Door) de 15 \u00e0 25 jours.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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M\u00e9thodes de livraison<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
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Nous proposons au moins une m\u00e9thode d'exp\u00e9dition :<\/div>
  1. Livraison par des services de messagerie, tels que UPS. Cette option offre une vitesse relativement rapide, mais les destinataires doivent coop\u00e9rer avec les services de d\u00e9douanement et payer les taxes\/droits de douane.<\/li>
  2. Pour certaines r\u00e9gions, il est possible de se faire livrer par DPD avec des taxes\/droits pr\u00e9pay\u00e9s, ce qui permet une livraison directe de porte \u00e0 porte.<\/li><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    Concernant notre politique de service apr\u00e8s-vente<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
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    Nos jeux de roues b\u00e9n\u00e9ficient d'une garantie de 3 ans. Veuillez lire notre \u201cPolitique de service<\/a>\u201davant d'effectuer un achat.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    Comment choisir un jeu de roues qui me convienne ?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
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    Tout d'abord, clarifiez vos besoins r\u00e9els et votre budget - en outre, les pr\u00e9f\u00e9rences personnelles sont les plus importantes. Vous pouvez nous contacter par diff\u00e9rents moyens et notre \u00e9quipe de service client\u00e8le fera de son mieux pour vous aider.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    Comment choisir entre des rayons en carbone et des rayons en acier ?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
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    si vous privil\u00e9giez la rentabilit\u00e9 et le confort. Pour plus de d\u00e9tails, veuillez consulter notre blog intitul\u00e9 \u300aRayons en fibre de carbone ou en acier<\/a>\u300b.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    Comment choisir la profondeur de la jante ?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
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    D'une mani\u00e8re g\u00e9n\u00e9rale : Pour les routes plates ou si vous recherchez l'a\u00e9rodynamisme, choisissez une jante \u00e0 profil haut (50 mm ou plus) ; pour grimper ou si la l\u00e9g\u00e8ret\u00e9 est une priorit\u00e9, choisissez une jante \u00e0 profil bas (moins de 35 mm) ; pour toutes les conditions de route, choisissez une jante \u00e0 profil moyen (40-50 mm).<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    Quelles sont les options disponibles pour la finition de la jante de CROSSRIM ?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
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    Nous recommandons d'utiliser la finition UD, qui non seulement met en valeur la texture naturelle de la fibre de carbone, mais n'ajoute pas de poids suppl\u00e9mentaire et s'accorde bien avec diff\u00e9rents styles. En outre, des options telles que 3K, 12K et la texture marbr\u00e9e sont disponibles, moyennant un suppl\u00e9ment de prix.<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Frequently Asked Questions What are the respective timeframes for customization, production, shipment, and delivery? Both our wheel sets and rims are custom-made products. It takes approximately 20 days from the time you confirm your order to the completion of production and shipment. If our in-stock products happen to match the configuration of your order exactly, we will ship them within 3 working days. The delivery time varies depending on your delivery address: UPS typically takes 4-9 working days, and DPD (Duty-Paid Door-to-Door) usually takes 15-25 days. Delivery Methods We provide at least one shipping method: Delivery via courier services, such as UPS. This option offers relatively fast speed, but recipients need to cooperate with customs clearance and pay taxes\/duties. For certain regions, delivery via DPD with prepaid taxes\/duties is available, which enables direct door-to-door delivery. Regarding Our After-Sales Policy Our wheel set products come with a 3-year warranty. Please read our “Service Policy” page in detail before making a purchase. How should I choose a wheel set that suits me? First, clarify your actual needs and budget\u2014additionally, personal preference matters most. You can contact us through various channels, and our customer service team will do their best to assist you. How to choose between carbon spokes and steel spokes? if you prioritize cost-effectiveness and comfort. For details, please check our blog titled \u300aCarbon Fiber vs. Steel Spokes\u300b. How to choose the wheel rim depth? Generally speaking: For flat roads or if you pursue aerodynamics, choose a high-profile rim (50mm+); for climbing or if lightweight is a priority, choose a low-profile rim (below 35mm); for all-around road conditions, choose a mid-profile rim (40-50mm). What are the available options for the rim finish of CROSSRIM? We recommend using the UD finish, which not only showcases the natural texture of carbon fiber but also adds no extra weight and matches well with various styles. Additionally, options such as 3K, 12K, and marble texture are available, though they require an additional fee.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry","post-no-thumbnail"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/crossrim.com\/fr\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crossrim.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crossrim.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crossrim.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crossrim.com\/fr\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":31,"href":"https:\/\/crossrim.com\/fr\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":1915,"href":"https:\/\/crossrim.com\/fr\/wp-json\/wp\/v2\/pages\/17\/revisions\/1915"}],"wp:attachment":[{"href":"https:\/\/crossrim.com\/fr\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}