{"id":17,"date":"2025-08-14T01:20:59","date_gmt":"2025-08-14T01:20:59","guid":{"rendered":"https:\/\/green-penguin-944113.hostingersite.com\/?page_id=17"},"modified":"2025-10-24T09:25:54","modified_gmt":"2025-10-24T09:25:54","slug":"faqs","status":"publish","type":"page","link":"https:\/\/crossrim.com\/pt\/faqs\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Perguntas mais frequentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
Quais s\u00e3o os respectivos prazos de personaliza\u00e7\u00e3o, produ\u00e7\u00e3o, expedi\u00e7\u00e3o e entrega?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t

Tanto os nossos conjuntos de rodas como as nossas jantes s\u00e3o produtos feitos por medida. S\u00e3o necess\u00e1rios cerca de 20 dias a partir da confirma\u00e7\u00e3o da encomenda at\u00e9 \u00e0 conclus\u00e3o da produ\u00e7\u00e3o e expedi\u00e7\u00e3o. Se os nossos produtos em stock corresponderem exatamente \u00e0 configura\u00e7\u00e3o da sua encomenda, envi\u00e1-los-emos no prazo de 3 dias \u00fateis. O prazo de entrega varia consoante o seu endere\u00e7o de entrega: A UPS demora normalmente 4-9 dias \u00fateis e a DPD (Duty-Paid Door-to-Door) demora normalmente 15-25 dias.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
M\u00e9todos de entrega<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t
Fornecemos pelo menos um m\u00e9todo de envio:<\/div>
  1. Entrega atrav\u00e9s de servi\u00e7os de correio r\u00e1pido, como a UPS. Esta op\u00e7\u00e3o oferece uma velocidade relativamente r\u00e1pida, mas os destinat\u00e1rios t\u00eam de cooperar com o desalfandegamento e pagar impostos\/direitos.<\/li>
  2. Para determinadas regi\u00f5es, est\u00e1 dispon\u00edvel a entrega via DPD com impostos\/taxas pr\u00e9-pagos, o que permite a entrega direta porta-a-porta.<\/li><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t
    Relativamente \u00e0 nossa pol\u00edtica p\u00f3s-venda<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Os nossos produtos de conjuntos de rodas t\u00eam uma garantia de 3 anos. Por favor, leia a nossa \u201cPol\u00edtica de servi\u00e7os<\/a>\u201d em pormenor antes de efetuar uma compra.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

    \n\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t
    Como devo escolher um conjunto de rodas adequado para mim?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Em primeiro lugar, esclare\u00e7a as suas necessidades reais e o seu or\u00e7amento - al\u00e9m disso, a prefer\u00eancia pessoal \u00e9 o mais importante. Pode contactar-nos atrav\u00e9s de v\u00e1rios canais e a nossa equipa de apoio ao cliente far\u00e1 o seu melhor para o ajudar.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

    \n\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t
    Como escolher entre raios de carbono e raios de a\u00e7o?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    se der prioridade \u00e0 rela\u00e7\u00e3o custo-efic\u00e1cia e ao conforto. Para mais pormenores, consulte o nosso blogue intitulado \u300aRaios de fibra de carbono vs. raios de a\u00e7o<\/a>\u300b.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

    \n\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t
    Como escolher a profundidade da jante?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    De um modo geral: Para estradas planas ou se procura aerodin\u00e2mica, escolha um aro de perfil alto (50mm+); para subidas ou se a leveza \u00e9 uma prioridade, escolha um aro de perfil baixo (abaixo de 35mm); para condi\u00e7\u00f5es gerais de estrada, escolha um aro de perfil m\u00e9dio (40-50mm).<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

    \n\t\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t
    Quais s\u00e3o as op\u00e7\u00f5es dispon\u00edveis para o acabamento da jante do CROSSRIM?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
    \n\t\t\t\t\t\t
    Recomendamos a utiliza\u00e7\u00e3o do acabamento UD, que n\u00e3o s\u00f3 mostra a textura natural da fibra de carbono, como tamb\u00e9m n\u00e3o acrescenta peso extra e combina bem com v\u00e1rios estilos. Al\u00e9m disso, est\u00e3o dispon\u00edveis op\u00e7\u00f5es como 3K, 12K e textura de m\u00e1rmore, embora exijam uma taxa adicional.<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Frequently Asked Questions What are the respective timeframes for customization, production, shipment, and delivery? Both our wheel sets and rims are custom-made products. It takes approximately 20 days from the time you confirm your order to the completion of production and shipment. If our in-stock products happen to match the configuration of your order exactly, we will ship them within 3 working days. The delivery time varies depending on your delivery address: UPS typically takes 4-9 working days, and DPD (Duty-Paid Door-to-Door) usually takes 15-25 days. Delivery Methods We provide at least one shipping method: Delivery via courier services, such as UPS. This option offers relatively fast speed, but recipients need to cooperate with customs clearance and pay taxes\/duties. For certain regions, delivery via DPD with prepaid taxes\/duties is available, which enables direct door-to-door delivery. Regarding Our After-Sales Policy Our wheel set products come with a 3-year warranty. Please read our “Service Policy” page in detail before making a purchase. How should I choose a wheel set that suits me? First, clarify your actual needs and budget\u2014additionally, personal preference matters most. You can contact us through various channels, and our customer service team will do their best to assist you. How to choose between carbon spokes and steel spokes? if you prioritize cost-effectiveness and comfort. For details, please check our blog titled \u300aCarbon Fiber vs. Steel Spokes\u300b. How to choose the wheel rim depth? Generally speaking: For flat roads or if you pursue aerodynamics, choose a high-profile rim (50mm+); for climbing or if lightweight is a priority, choose a low-profile rim (below 35mm); for all-around road conditions, choose a mid-profile rim (40-50mm). What are the available options for the rim finish of CROSSRIM? We recommend using the UD finish, which not only showcases the natural texture of carbon fiber but also adds no extra weight and matches well with various styles. Additionally, options such as 3K, 12K, and marble texture are available, though they require an additional fee.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry","post-no-thumbnail"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/crossrim.com\/pt\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crossrim.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crossrim.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crossrim.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crossrim.com\/pt\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":31,"href":"https:\/\/crossrim.com\/pt\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":1915,"href":"https:\/\/crossrim.com\/pt\/wp-json\/wp\/v2\/pages\/17\/revisions\/1915"}],"wp:attachment":[{"href":"https:\/\/crossrim.com\/pt\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}